PROTECTING YOURSELF FROM A CYBER ATTACK
By following the guidelines below, you can help protect Mount Royal University and yourself from cyberattacks
|Store data on a backed-up drive.||Ensure that you store data on H: drive, J: drive or using Google Drive. All of these locations are automatically backed up daily. Do not store data on your desktop or local drive on your computer. If you get a virus you could lose all your data.|
|Consider any unexpected email suspicious.||Do not click on any links or open any attachments in emails that you are not expecting regardless of who they are coming from. If you need to access information from a link or attachment:
|Secure your login credentials||Ensure your credentials are secure:
|Secure mobile devices||
To ensure your mobile devices are secure:
|Consider found portable data storage to be dangerous||
If you find a lost USB key/flash drive/CD Rom etc. return it to Campus Security at X200. Do not plug them into your computer as they may contain viruses or malware.
|Verify calls from the ITS Service Desk||
Legitimate calls from the Service Desk will be accompanied by an email from the Footprints ticketing system. In addition, at no time will the Service Desk ask you to download an application, so they can trouble shoot your computer or ask you for your password. If you suspect a call is not legitimate, politely end the call and dial (403) 440-6000 to contact the Service Desk directly.
|Be suspicious of anyone asking for information they should not have or should already know||
Cyber attackers use social engineering to gain your trust, so you will give them information they can use to compromise data security. If you are contacted by phone, email or text by an individual asking for information that they should already know, verify their identity using contact information that you know is legitimate. The same is true for anyone asking for confidential information or login credentials.
|Your computer may be under attack if it:||
If you suspect that your computer is under attack, unplug the network cable from the back of your computer immediately and contact the Service Desk at (403) 440-6000.